This micro-learning program will provide you with the fundamentals behind the important role of being an effective coach. It outlines a framework you can use to plan your own coaching activities as well as an understanding of the key factors that impact on a person’s ability to learn and grow in a role. It concludes with an Action Plan to get you started with your coaching.

This micro-learning program will provide you with the fundamentals behind the important role of being an effective mentor. It explores the roles and relationships of those involved, the stages of the mentoring relationship, the mentoring plan and its use as well as the role effective communication plays. It concludes with an action plan to get you started with your mentee.

This micro-learning program will provide you with the fundamentals behind being an effective delegator. It explores how to overcome your reluctance to delegate, provides you with a 5-step process for effective delegation and it concludes with looking at a Delegation Plan for helping you to decide the tasks to delegate.